FAQ
What types of products does Kamille Herbals offer?
Kamille Herbals specializes in high-performance natural beauty products. Our offerings include transformative items such as the Hair Boost Concentrate and 100% Pure Argan Oil, all formulated to deliver visible results using over 400 botanicals and pharmaceutical-grade plant science.
How do I know if your products are suitable for my skin type?
Our products are designed to cater to a variety of skin types. Each product description includes specific information on its formulation and intended benefits. We recommend reviewing these details to determine compatibility with your skin type.
Are your products free from harmful chemicals?
Yes, all Kamille Herbals products are formulated without fillers or harmful chemicals. We prioritize the use of pure, effective ingredients to ensure that our products are safe and beneficial for your skin and hair.
What is the shelf life of your products?
The shelf life of our products varies depending on the formulation. Generally, our natural beauty products have a shelf life of 6 to 24 months when stored in a cool, dry place away from direct sunlight. Please refer to the packaging for specific expiration dates.
How should I store Kamille Herbals products?
To maintain the integrity and effectiveness of our products, it is recommended to store them in a cool, dry environment, away from direct sunlight and extreme temperatures. Proper storage can help prolong their shelf life and efficacy.
Do you offer samples of your products?
Currently, we do not offer samples of our products. However, we encourage customers to review our product descriptions and ingredient lists to make informed decisions before purchasing.
What is your return policy?
While we strive for customer satisfaction, we do not accept returns on opened products due to hygiene reasons. If you receive a damaged or incorrect item, please contact our customer service team within 14 days for assistance.
How can I contact customer support?
Customer support can be reached through our contact form on the website or you can email us at hello@kamilleherbals.com . We aim to respond to all inquiries within 48 hours. For urgent matters, please include your order number and a brief description of your issue.